Extras
Last revised: December 20, 2023
Find out what we offer to delight our clients
We always provide clients with Free toll road. Along with our vehicles we offer Extras for our clients. They are in safe, working order, performed as described. Extras aren’t covered by any protection plan offered through Mayami cars service corp. Clients can add or remove an Extra at any time before their book starts without submitting a book change request.Lost or damaged Extras
Client responsible only for lost Extras.Free Extras available if your booking matches certain criteria:
– Rental period is 3 days or more; – No applied any promo-codes or benefits; – You follow abcautocars instagram page; – You left Google review Would love your feedback – You left Yelp review Would love your feedback – Vehicle may not be driven or moved out of the South Florida U.S; *** Free Extras is not available if rental period is 2 days or less.List of Free Extras:
Free delivery – Miami International Airport; Fort Lauderdale-Hollywood International Airport; Sunny Isles Beach Free toll road Free child seats Free beach kit: 2-five position chairs, 1-umbrella, 1 – cooler Free one electric scooter/ Phantom A8Terms of service
Last revised: December 20, 2023
Thank you for your interest in Mayami cars service corp!
PLEASE READ THESE TERMS OF SERVICE CAREFULLY AS THEY CONTAIN IMPORTANT INFORMATION THAT AFFECTS YOUR RIGHTS, REMEDIES, AND OBLIGATIONS.
Initiation
Mayami cars service corp Inc. and its subsidiaries (collectively, “Mayami cars service corp”, “we”, or “us”), provide an online car rental platform that connects us with travelers and locals seeking to book our vehicles. Mayami cars service corp is accessible online including at abcautocars.com. The Mayami cars service corp websites, email, blog, Mayami cars service corp rental agreement and associated services are collectively referred to as “the Services”. By accessing or using the Services, including by communicating with us, you or client agree to comply with, and be legally bound by, the provisions of these Terms of Service (these “Terms”), whether or not you become a registered user of the Services. These Terms govern your access to and use of the Services and constitute a binding legal agreement between you and Mayami cars service corp. These Terms, together with the Mayami cars service corp privacy policy, cancellation policy, nondiscrimination policy, applicable insurance terms and certificates, roadside assistance terms, and the additional policies (together, the “Policies”) constitute the “Agreement” between you or client and Mayami cars service corp (each a “Party” and together, “the Parties”). Modification. Mayami cars service corp reserves the right, at our sole discretion, to modify the Services or to modify the Agreement, including these Terms, at any time. If we modify these Terms, we will post the modification on the Services. We will also update the “Last Revised” date at the top of these Terms. If you continue to access or use the Services after we have posted a modification or have provided you with notice of a modification, you are indicating that you agree to be bound by the modified terms. If the modified terms are not acceptable to you, your sole recourse is to stop using and accessing the Services and close your Mayami cars service corp Account within 30 days. If you choose to close your Mayami cars service corp Account, the previous effective version of these Terms will apply to you, unless you use the Services during the intervening 30 day period, in which case the new version of these Terms will apply to you.Definition of terms
“Vehicle” – means the motor vehicle described on our website or in the Rental Agreement and Booking Summary including, without limitation: all keys, tires, tools, equipment, accessories and documents in and on the vehicle when the client and/or the Driver takes delivery of the vehicle at the “Renting Location” and includes any replacement vehicle which has been officially authorized by Mayami cars service corp, whether or not such replacement vehicle was authorized or approved by the client; “Renting Location” – means the Mayami cars service corp location from which the vehicle is rented by the Client, alternatively any location agreed upon by the parties, identified on the Rental Agreement and on the Booking Summary as “Pick up Location” and/ or “Return Location” “Rental Period” – means the period between the time Client takes possession of the Vehicle and the termination date and time as specified in the rental agreement and Booking Summary or until the Vehicle is returned or recovered and in either case or if such period is extended, the time and date entered on Mayami cars service corp’s records of the rental; “Client” – means all of the persons, jointly and severally, whose names appear on the Rental Agreement and Booking Summary, including any additional driver, identified on the Rental Agreement and on the Booking Summary as “Primary Driver” and/ or “Additional Driver” “Primary Driver” – means such person who is duly authorized by Mayami cars service corp to drive the vehicle as in rental agreement and identified on the Booking Summary ; “Additional Driver” – means such person who, in addition to the Driver, is duly authorized by Mayami cars service corp to drive the vehicle; “Contract Fee” – means a once-off charge per rental to cater for, inter alia, storage fees of Original Documents; “Extend” – means any extension of the Rental Period authorized by Mayami cars service corp; “Damages” – (in relation to the vehicle) means the actual expenditure in towing. Transporting and storing the vehicle, repairing any outside or inside damage, interior damage (including tire and rim damage), replacing parts and/or accessories (without allowing for depreciation), remunerating an expert to inspect any incident and report thereon, and reimbursing such expert (an invoice, job card or quotation produced by Owner to be prima facie proof of any such expenditure) or any other charges incurred related to an incident of whatsoever nature; “Repairer OR Suppliers of our choice” – We reserve the right to require any work to be carried out at a repairer of our choice, or any replacement to be done by a supplier of our choice; “Total Loss” – (in relation to a vehicle) means – (a) Damages where the estimated costs of repairs is such that the vehicle is, in the sole and absolute discretion of Mayami cars service corp, uneconomical to repair in relation to the value of the vehicle and condition of the vehicle for the time being; or (b) When the vehicle is stolen and/or lost; The amount of the total loss will be the retail value as reflected in the Auto Dealers Guide or if not reflected therein, the new list price of the vehicle, as supplied by the manufacturer, as at the date of loss, less any salvage; and “Waiver” means a reduction of liability/responsibility of the client in the event of an incident and/theft and/loss of the vehicle or a loss in relation to the vehicle. The singular shall include the plural and vice versa, the masculine gender shall include the feminine gender and vice versa and natural persons shall include legal and juristic persons and vice versa. “Auto Dealers Guide” – means the Kelley Blue Book’s publication containing, inter alia, recommended selling prices of motor vehicles; “Day” – means a period of 24 hours (or any part thereof), calculated from the time out as reflected in rental period;Acceptability
The Services are intended solely for clients who meet our age requirements, who has valid driver’s license. Any use of the Services by anyone that does not meet these requirements is explicitly prohibited.Rental of the vehicle
Mayami cars service corp rents to the client, who employs the vehicle subject to the terms and condition applicable at the time of the rental. The client will be bound by these terms and conditions, whether he/she was driving the vehicle or not.Registration
To access certain features of the Services, you must sign up for an account with us (a “Mayami cars service corp Account”). You can create a Mayami cars service corp Account by providing us your first and last name, email address, phone number and creating a password or connecting through an account with a third-party site or service (including Apple, Facebook, and Google). When you book a vehicle you provide us with certain additional information about yourself. Similarly, when you list a vehicle you provide us with certain additional information about yourself and your vehicle(s) (if applicable). You must provide accurate, current, and complete information during the registration, booking, and/or listing process. You must keep your Mayami cars service corp Account up to date at all times. Based on information you provide, Mayami cars service corp may impose additional requirements for you to book a car (e.g., providing a deposit, adding a second form of payment, buying a certain level of protection plan, or other requirements).Verification
Mayami cars service corp has the right, but not the obligation, to undertake screenings, checks, and engage in processes designed to help verify the identities or check the backgrounds of users, including driving history and driver’s license validity. Mayami cars service corp may in its sole discretion use third-party services to verify the information you provide to us and to obtain additional related information and corrections where applicable, and you hereby authorize Mayami cars service corp to request, receive, use, and store such information. Mayami cars service corp may permit or refuse your request to book or list a vehicle in its sole and absolute discretion. Mayami cars service corp may, but does not commit to, undertake efforts to ensure the safety of vehicles shared through the Services. We endorse the safety, roadworthiness our vehicles. Our vehicles are in safe and operable condition, legally registered to be driven on public roads, have a clean title (e.g., non-salvaged/non-branded/non-washed/non-written off), not subject to any applicable safety recalls, and otherwise satisfy our eligibility requirements.Checking in
When the client arrives to pick up the rental vehicle, we conduct a brief physical inspection of their driver’s license to ensure it matches the verified information. Also, to make sure that the photo on the license matches the person presenting it Client is taking possession of the Vehicle “as-is” and has had an adequate opportunity to inspect the Vehicle and their operation. Review your vehicle for any existing damages and verify if they are listed on your rental agreement. If not, alert a Mayami cars service corp employee to record them before start moving; Please complete a visual inspection before you begin your use of the vehicle. If you find damage in your initial inspection, you should upload photos and/or send them through email to Mayami cars service corp such pre-existing damage at the start of your reservation as described here to ensure you are not held responsible for pre-existing damage. If you find damage on your initial inspection and fail to report it, Mayami cars service corp, third-party administrators, or insurance partners, may assume that the damage occurred during your reservation period. Client agrees and asserts Client received the Vehicle in good physical and mechanical condition with the clutch and transmission in good working condition unless otherwise identified in Booking Photos, Messages, Alerts or Booking Videos before Client begins use the vehicle. If Client is not agree, alert a Mayami cars service corp employee to record it before start moving; Client agrees to pay Mayami cars service corp for any and all cost incurred as a result of damages. Client also agrees to pay for such damages via their cash deposit or via the credit card and debit card on file with Mayami cars service corp. Client acknowledges that damage to the clutch and/or transmission may not be apparent at the time the vehicle is returned due to the high temperature of the engine. Client agrees to be notified of any damages incurred to the clutch or transmission after the vehicle has been returned.Client/driver
Client Obligation As a client, you commit that you will be a legally licensed driver and provide proof to the Mayami cars service corp or via the Services of a current, valid driver’s license. You will treat the vehicle and any applicable Additions well and will take all reasonable measures to return the vehicle and any applicable Additions on time and in essentially the same condition as received. You will not allow anyone other than a person listed in the booking details as an Athorized Driver to drive the vehicle you booked. Client financial responsibility for physical damage to the vehicle The client that booked the vehicle is financially responsible for all physical damage to or theft of a booked vehicle that occurs during a booking, plus any additional costs and fees resulting from damage of any kind to the vehicle, regardless of who is found to be at fault. This responsibility applies whether the client has their own auto insurance or not. Clients may be insured against damage to the booked vehicle under their own automobile policies. When you book a vehicle on Mayami cars service corp, you agree that if any damage occurs to the booked vehicle during the booking, you will work with Mayami cars service corp to make a claim for coverage under any policy of insurance that applies to the loss. Client can limit the amount they are obligated to pay out of their own pocket in the event there is damage to the booked vehicle during the booking by choosing a protection plan on the Services. The limitation on the amount a client may have to pay out of pocket included in any protection plan only applies if the client and any Athorized Driver abide by these Terms and to physical damage that is not mechanical or interior damage. Use of car The vehicle may be utilized by Client, the Pimary Driver or the Additional Driver for the Rental Period or any extended period as agreed to by Mayami cars service corp. The Client agrees that any extension so noted on Mayami cars service corp’s records would correctly reflect such extended period as agreed to by Mayami cars service corp. During the Rental Period, client must use the vehicle only for personal use and not for any commercial purposes, the vehicle may not be used, inter alia: for the conveyance of passengers and/or goods for reward; to propel or tow any other vehicle, (including any caravan or trailer) unless authorized by Mayami cars service corp in writing; to transport goods in violation of any customs laws or in any other illegal manner; in any motor sport or similar high-risk activity; beyond the borders of South Florida U.S. State of Florida, unless authorized Mayami cars service corp in writing; or in any area where there is or may be a risk of incidents of civil unrest, political disturbance or riot or any activity associated with any of the foregoing. Vehicle must stay within Florida State. Vehicle may not be driven or moved out of the South Florida U.S. If vehicle be driven or moved out of the South Florida U.S. State of Florida, the vehicle will be repossessed and the rental charges, deposit becomes nonrefundable. Client hereby agrees to pay the Mayami cars service corp extra Fees: $5,000.00. A $500 fee per rim that returns with scratches. This will be taken from the damage deposit upon return of the vehicle. If vehicle exceeds the posted speed limit, the vehicle will be repossessed and the rental charges, deposit becomes nonrefundable. No smoking in vehicle, the full damage deposit will be charged for smoking in the vehicle. This is per vehicle charge. Other fees may be assessed depending on the damage caused by the smoke to the vehicle. Mayami cars service corp rents to the Client, who employs the vehicle subject to the terms and condition applicable at the time of the rental. The Renter will be bound by these terms and conditions, whether he/she was driving the vehicle or not. The Client shall make adequate provision for the safety and security of the vehicle and, in particular, but without limiting the general of the foregoing, he/she shall keep the vehicle properly locked and immobilized and the burglar alarm(if any) must be activated and any anti-theft device in the vehicle must be properly secured and in place when the vehicle is not use. Should damages and/or loss be sustained as a result of not removing the removable face (if any) of the radio, the Client shall be liable for such damages and/or loss. The Client will ensure that the keys of the vehicle are under the Client’s control at all time. Mayami cars service corp will at all times remain the owner of the vehicle. The Client or passengers cannot smoke in the vehicle during the Rental Period, otherwise the Client will be charged a $500 cleaning fee. The vehicle may only be driven by the Client. The Client warrants that at all times the vehicle will not be driven by any person authorized in terms of rental agreement to drive the vehicle whose blood alcohol concentration exceeds the limit permitted by any applicable law or regulation or while under the influence of intoxicating liquor or narcotic drugs or similar substances and that every person authorized in terms of rental agreement to drive the vehicle will have a valid license to drive the vehicle, and that such person will comply with all applicable laws and will comply in all respects with the provisions of the agreement. The Client warrants that he/she will inform Mayami cars service corp of any physical impairment of a person who wishes to be authorized to drive the vehicle, if that physical impairment may prejudice Mayami cars service corp in any way if the vehicle has not been adapted to accommodate the physical impairment. Should the Clients fail to notify Mayami cars service corp of such physical impairment, the Client will bear the full liability and responsibility for Damages in the event of an accident. If the vehicle is driven by anyone other than the Client, then, without derogating from any rights or remedies which Mayami cars service corp may have, the Client shall remain liable for all his/her obligations in terms of rental agreement and in particular, he/she shall be liable to Mayami cars service corp as if he/she had been driving the vehicle, and the Client warrants that he/she is entitled and has the capacity to enter into rental agreement; that all particulars given to Mayami cars service corp and/or recorded on rental agreement are true and correct. Client may not access a vehicle until the booking start time and client must return the vehicle on time and to the correct location. Client must present Mayami cars service corp with a current, valid driver’s license. Client must exercise reasonable care in his/her use of the vehicle. Client is required at all times to operate the vehicle safely, and in compliance with all applicable laws, including without limitation, speed limits and prohibitions on impaired or distracted driving. In the event Mayami cars service corp has any concern about client use of a vehicle, Mayami cars service corp may terminate your booking in its discretion at any time and require the return of the vehicle, including recovering the vehicle. Client is required to wear seat belts during the operation of the vehicle and to require that all of his/her passengers wear seat belts. Client is also required to meet any laws or regulations concerning child safety seats and other protections for children. Client must not leave the car unlocked or with the keys unsecure (such as in the ignition). Client must not engage in any prohibited actions with any vehicle you book through the Services. The prohibited uses list is not meant to be exhaustive. If clints misuse a vehicle, client will be fully financially responsible for any related claims, loss, or damage, and client’s protection plan may be voided. Prohibited actions: In connection with your use of or access to the Services, you agree that you will not, nor advocate, encourage, request, or assist any third party to. Violate any law, Breach, violate, and/or circumvent any local, state, provincial/territorial, regional, or national law or other law or regulation, or any order of a court, including, without limitation, airport regulations and tax regulations, licensing or registration requirements, or third-party rights. Post false, inaccurate, misleading, defamatory, or libelous content. Infringe, reproduce, perform, display, distribute, reverse engineer, or prepare derivative works from content that belongs to or is licensed to Mayami cars service corp, or that comes from the Services and belongs to another Mayami cars service corp user or to a third party, including works covered by any copyrights, trademark, patent, or other intellectual property, privacy, publicity, moral, or contractual rights, except with prior express written permission of Mayami cars service corp. Dilute, tarnish, or otherwise harm the Mayami cars service corp brand in any way, including:through unauthorized use of the Services and/or user content; Registering and/or using “Mayami cars service corp” or derivative terms in domain names, trade names, trademarks, or otherwise; Registering and/or using domain names, trade names, trademarks, social media account names, or other means of identification that closely imitate or are confusingly similar to Mayami cars service corp domains, trademarks, taglines, promotional campaigns, or Mayami cars service corp and/or user content; Provide or submit any false or misleading information, including: False name, date of birth, driver’s license details, payment method, insurance, or other personal information; in relation to a claim; By registering for a Mayami cars service corp Account on behalf of an individual other than yourself; Impersonating any person or entity, or falsifying or otherwise misrepresenting yourself or your affiliation with any person or entity; Fail to honor your commitments, including: Fail to pay fees, penalties, or other amounts owed to Mayami cars service corp; Fail, as either a Client to timely deliver, make available, or return any vehicle and optional Extras, unless you have a valid reason; Use the Services to find a car, and then complete a transaction partially or wholly independent of the Services, for any reason including but not limited to circumventing the obligation to pay any fees related to the provision of the Services by Mayami cars service corp (aka, gray market transactions, which do not necessarily require the exchange of money); Transfer your Mayami cars service corp Account and/or user ID to another party without our consent; Leave a vehicle unlocked or running with the keys inside, except where instructed to do so directly by Mayami cars service corp in certain limited circumstances; Harm or threaten to harm employees of Mayami cars service corp, including: Engage in physically or verbally abusive or threatening conduct; Use the Services to transmit, distribute, post, or submit any information concerning any other person or entity, including without limitation, photographs of others without their permission, personal contact information, payment method details, or account numbers; Treat anyone differently based on the way they look, who they love, what they believe, how they self-identify, where they are from, or when they were born. Discrimination of any kind is not tolerated in the Mayami cars service corp community; Sue or assert legal claims against Mayami cars service corp in any manner prohibited or waived by these Terms; Use the Services for your own unrelated purposes, including to: Commercialize any content found on the Services or software associated with the Services, including reviews; Recruit or otherwise solicit any user to join third-party services or websites that are competitive to Mayami cars service corp, without our prior written approval; Interfere with the operation of the Services, including by: Using the Services in connection with the distribution or posting of unsolicited commercial messages (e.g., spam); Distributing viruses or any other technologies such as cancel bots, Trojan horses, harmful code, flood pings, denial-of-service attacks, backdoors, packet or IP spoofing, forged routing or e-mail address information, or similar methods or technology that may disrupt or interfere with the operation or provision of the Services, or harm Mayami cars service corp or the interests or property of others;Bypassing robot exclusion headers, interfering with the working of the Services, or imposing an unreasonable or disproportionately large load on our infrastructure; Systematically retrieving data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, directory, or the like, whether by manual methods, or through the use of bots, crawlers, spiders, or otherwise; Using, displaying, mirroring, or framing the Services or any individual element within the Services, the Mayami cars service corp name, any Mayami cars service corp trademark, logo, or other proprietary information, or the layout and design of any page or form contained on a page in the Services, without the express written consent of Mayami cars service corp; Accessing, tampering with, or using non-public areas of the Services, our computer systems, or the technical delivery systems of our service providers; Attempting to probe, scan, or test the vulnerability of any of our system or network or breach any security or authentication measures; Avoiding, bypassing, removing, deactivating, impairing, descrambling, or otherwise circumventing any technological measure implemented by ABC Mayami cars service corp or any of our service providers or any other third party (including another user) to protect the Services; Forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting, or in any way using the Services to send altered, deceptive, or false source-identifying information; Attempting to decipher, decompile, disassemble, or reverse engineer any of the software used to provide the Services; Endeavoring to circumvent a suspension, termination, or closure of your Mayami cars service corp Account or the account of another Mayami cars service corp user, including, but not limited to, creating a new Mayami cars service corp Account or listing vehicles affiliated with or registered to a Mayami cars service corp Account holder that has been suspended, terminated, or closed;Legal issues
Mayami cars service corp shall be entitled in its sole and absolute discretion to terminate car rental agreement at any time by notice (verbal or in writing) to the Client, whereupon the Client shall immediately return the vehicle to Mayami cars service corp. In the event of such failure to return the vehicle to Mayami cars service corp; Mayami cars service corp shall be entitled to recover possession of the vehicle, wherever found and from whosoever has possession thereof. The obligations of the Client and the rights of Mayami cars service corp shall continue in full force and effect until the vehicle has been returned to Mayami cars service corp. Any costs incurred by Mayami cars service corp to retrieve the vehicle will be charged to the account of the Client. The Client shall give Mayami cars service corp 24 hours’ notice, prior to the termination of the car rental agreement, of his/her intention to extend the Rental Period. The Rental Period shall be extended on acceptance by Mayami cars service corp of the extended Rental Period proposed by the Client. Mayami cars service corp has the right, but not the obligation, to investigate, pursue, and seek to prosecute, litigate, or refer to law enforcement, violations of the Agreement to the fullest extent permissible by the law. Mayami cars service corp reserves the right, at any time and without prior notice, in accordance with applicable law, to remove or disable access to any content that Mayami cars service corp, at its sole discretion, considers to be objectionable for any reason, in violation of these Terms, or otherwise harmful to the Services or our community. If we believe you are abusing Mayami cars service corp, our users, or any other person in any way or violating the letter or spirit of any of these Terms, we may, in our sole discretion and without limiting other remedies, limit, suspend, or terminate your Mayami cars service corp Account and access to the Services, remove content, remove or demote your listings, reduce or eliminate any discounts, and take technical and/or legal steps to prevent you from using the Services. Additionally, we reserve the right to refuse or terminate access to the Services to anyone for any reason at our discretion to the full extent permitted under applicable law. When an issue arises, we may consider the user’s performance history and the specific circumstances in applying our Policies. We may choose to be more lenient with policy enforcement in an effort to do the right thing, subject to our sole and absolute discretion. You agree that Mayami cars service corp may contact you by electronic means (e.g., electronic mail; notifications via Mayami cars service corp messaging; app notification) in lieu of any requirement for mailed notices. To contact you more efficiently, you agree that we may at times also contact you using autodialed or prerecorded message calls or text messages at your phone number(s). We may place such calls or texts primarily to confirm your signup, provide notices regarding your Mayami cars service corp Account or Mayami cars service corp Account activity, investigate or prevent fraud, collect a debt owed to us, or communicate urgent messages. We may share your phone number(s) with service providers with whom we contract to assist us in pursuing these interests. We will not share your phone number(s) with third parties for their own purposes without your consent. Standard telephone minute and text and data charges may apply. Where Mayami cars service corp is required to obtain your consent for such communications, you may choose to revoke your consent. You authorize Mayami cars service corp and our service providers, without further notice, to monitor or record telephone conversations or web chat interactions you have, or anyone acting on your behalf has, with Mayami cars service corp or its agents for quality control, training, or other purposes. You understand and agree that your communications with Mayami cars service corp may be overheard, monitored, or recorded. If you do not wish to have your call recorded, please contact us instead in writing through email. If you do not wish to have your chat activity recorded or monitored, please do not use the chat function on the Services. The Parties agree that they will not take any action that will harm the reputation of the other Party, or which would reasonably be expected to lead to unwanted or unfavorable publicity to either of the other Party. Mayami cars service corp is not an insurance company and does not insure clients. Client protection plans made available through the Services are in no way related. To be eligible for the benefits of a protection plan, client must comply with these Terms. Protection plans are available through the Services only in the United States.Rental rates, fees, taxes, charges, payments
The Client agrees to pay Mayami cars service corp the rental rates plus all other charges and fees opted for or utilized by the Client until the vehicle is returned to Mayami cars service corp, including, but not limited to miscellaneous charges, tolls in Florida, airport surcharges, tourism levy, Claims Administration Fee, Contract Fee, Traffic Fine Administration Fee, one way fee, over border charges, delivery fee, collection fee, Collision Damage Waiver Fee (CDW/OW), Theft Loss Waiver Fee (TLW/LW), Personal Accident Insurance (PAI), fuel, additional driver(s) fee. Rental rates charges and fees will be calculated for the whole of the rental period (including any extended period as agreed by Mayami cars service corp) at the rates and on the basis set out in writing, and/or in the Official Rates Brochure, including all taxes levied on any amount payable by the Client. Mayami cars service corp may enable the collection and remittance of certain taxes from or on behalf of clients, based on existing and future tax regulations, including marketplace facilitator. The amount of taxes, if any, collected and remitted by Mayami cars service corp will be visible to, and separately stated, to clients on their respective booking related documents and invoices. The fees we charge for using the Services and other cost structures will be itemized at checkout for clients. You can verify the amount for your booking at checkout before you submit your booking request. When you provide Mayami cars service corp a payment method, you authorize Mayami cars service corp, or third-party service providers acting on behalf of Mayami cars service corp, to store your payment credential for future use in the event you owe Mayami cars service corp any money. You authorize Mayami cars service corp to use stored payment credentials for balances, including for booking costs and clientt fees (e.g., late fees, security deposits, damage deposits, processing fees and claims costs, and related administrative fees) In some cases, our payment processors have arrangements with card networks to automatically update stored payment credentials whenever you receive a new card (e.g., replacing an expired card or one that was reported lost or stolen) and we will rely on such updates to stored payment credentials for balances. All charges payable by the Client shall be payable by credit card, debit card or in cash of the Rental Period and/or Mayami cars service corp requires all or any of the charges to be prepaid in advance. In the event where a Client chooses to pay cash for a rental, the Client will not be entitled to set-off or withhold payment of any amounts due under of this terms for any reason whatsoever If Mayami cars service corp has agreed to accept payment from the Client by credit card, debit card or charge card specified in the rental agreement or provided through email, the Renter’s signature in rental agreement will constitute irrevocable authority for Mayami cars service corp to obtain authorization and/or payment. The signature will also constitute irrevocable authority for the issuer of the card to debit him with the total amount due to Mayami cars service corp including but not limited to any Damages and/or Loss suffered by Mayami cars service corp. In the event that the client returns the vehicle to Mayami cars service corp prior to the termination of the Rental Period as specified in rental agreement, the Client will pay the usual rates and charges applicable to the Rental Period and the rates and charges for the full Rental Period and/or miles actually occurred. In the event of an incident and/or if the vehicle is stolen and/or lost, the amount of the Damages and/or the Total Loss as suffered by Mayami cars service corp is payable by the client immediately on demand by Mayami cars service corp or its duly authorized representative. The Client shall be obliged to accept the quotation for repairs as proof of quantum for the Damages caused to the vehicle. Damages in excess of $15,000.00 will be supported by an independent assessor’s report. The Client by signing the rental agreement, accepts full responsibility for the damages incurred for which he/she is liable. The Client agrees that if payment is to be made by credit card and debit card, his/her signature on the rental agreement shall constitute authority to debit his/her credit card and debit card for the total amount due including his/her full liability for any damages incurred. If any amount is not paid on due date, Mayami cars service corp may without prejudice to any rights it may have, charge interest on the overdue amount at the applicable prescribed legal rate or prime as charged by Bank of America plus 5%, whichever is the higher, and in the sole discretion of Mayami cars service corp. A certificate of any director, manager or accountant of Mayami cars service corp as to any amount owed by the client to Mayami cars service corp shall constitute prima facie proof of that amount.Client’s risks and libilities
If the client does not provide full coverage insurance he/she is responsible in event of a vehicle damage. The Client shall assume the sole risk of the vehicle from the time that the key and/or the vehicle is handed to the client until such time as the vehicle and key is returned to Mayami cars service corp. The Client is liable for all fines and/or penalties incurred during the Rental Period and hereby authorize Mayami cars service corp to disclose any information required by a relevant authority to process any such fines and/or penalties which are incurred during the Rental Period. Should the vehicle be involved in an incident, damaged, stolen and/or lost in a situation where there was a breach of any of the terms and conditions as contained herein, Regardless of insurance coverage, client shall fully indemnify the Mayami cars service corp for any loss, damage, and legal actions, including reasonable attorneys fees that Mayami cars service corp suffers due to client’s use of Vehicle during the rentla period, including but not limited to, damage to the Vehicle, damage to the property of others, injury to client, and injury to others. This provision survives the termination of Rental Agreement. The All Amount Payable or Excess will be for the client’s own account. Notwithstanding anything to the contrary contained herein Mayami cars service corp shall be entitled in its sole and absolute discretion pick-up vehicle at any time by notice (verbal or in writing) to the Renter for maintenance purpose and technical condition check, whereupon the client shall immediately return the vehicle to Mayami cars service corp. If client Changed his Temporary Address, client must to disclose information about new valid Temporary Address by notice through email (in written) Mayami cars service corp within one dayNo agency
Neither client nor any other driver of the vehicle shall be or is deemed to be agent, servant, or employee of Mayami cars service corp for any purpose during the term of Rental Agreement. Client shall completely assume full responsibility for the vehicle to the public and any regulatory body having jurisdiction.Termination, extension of rental
Notwithstanding anything to the contrary contained herein, Mayami cars service corp shall be entitled in its sole and absolute discretion to terminate rental agreement at any time by notice (verbal or in writing) to the Client, whereupon the Client shall immediately return the vehicle to Mayami cars service corp. In the event of such failure to return the vehicle to Mayami cars service corp; Mayami cars service corp shall be entitled to recover possession of the vehicle, wherever found and from whosoever has possession thereof. The obligations of the Client and the rights of Mayami cars service corp shall continue in full force and effect until the vehicle has been returned to Mayami cars service corp. Any costs incurred by Mayami cars service corp to retrieve the vehicle will be charged to the account of the client. The Client shall give Mayami cars service corp 24 hours’ notice, prior to the termination of the rental agreement, of his/her intention to extend the Rental Period. The Rental Period shall be extended on approval by Mayami cars service corp of the extended Rental Period proposed by the client.Procedure in the event of an accident ivolving the vehicle
After an incident, you may not continue to use the vehicle unless you have the explicit permission of Mayami cars service corp staff. Failure to timely report an incident or cooperate in an investigation may reduce or invalidate any protection plan received via the Services. If at any time the vehicle is involved in an incident, damaged, Act of God, stolen and/or lost the client shall take every reasonable precaution to safeguard the interest of Mayami cars service corp including but without being limited to, the following where appropriate, as failure to adhere to the latter will result in the client being liable for the Full and/or Total Loss: The client shall notify Mayami cars service corp immediately or within 3 hours of becoming aware of the occurrence and shall within twenty-four hours of the occurrence complete and furnish to Mayami cars service corp, Mayami cars service corp’s standard claim form together with a copy of his/her Driver’s License; The client shall obtain the name(s) and addresses of everyone involved and of witnesses; The client shall not admit or claim responsibility or liability nor release any party from any liability or potential liability nor settle any claim or potential claim against or by any party nor accept any disclaimer of liability; The client shall report all incidents and/or theft and/or damage regardless of the value or nature to the police within 24 hours after its occurrence and the client shall furnish to Mayami cars service corp a reference, case or docket number; The client shall make adequate provision for the safety and security of the vehicle and will not abandon the vehicle under any circumstances and will retain possession of the keys at all times; The client shall co-operate with Mayami cars service corp and its insurer in any investigation, the making or instituting of any claim or action and the defense of any prosecution, claim or action relating to any accident, theft or damage (including, inter alia, deposing to an affidavit or giving evidence in court if he is requested to do so). If the client is not the Driver or Additional Driver, then, without in any way derogating from the client’s obligations in terms of this clause, the client shall procure that the Driver or Additional Driver complies with the provisions above and the client warrants that the Driver or Additional Driver shall do so. The client shall within 24 hours of receipt thereof furnish to Mayami cars service corp (and if the client is not the Driver or Additional Driver, the client shall also procure that the Driver or Additional Driver does) any notice of claim, demand, summons or the like which the client or the Driver may receive in connection with the vehicle. The client warrants that the information completed in Mayami cars service corp’s claim form as referred to above, will be complete, true and correct in every respect.Vehicle theft
The following conduct may result in the reporting of the vehicle you have booked as stolen to law enforcement, possibly subjecting you and any other driver to arrest, and civil and/or criminal penalties, and the voiding of your protection plan: – If you fail to return the vehicle you booked at the time and place agreed upon with the Mayami cars service corp and/or designated in your reservation – If you do not return the vehicle by the end of the reservation period and you have not properly obtained an extension of the reservation through the Services as set forth here; – If the vehicle is returned to any place other than the return location on the reservation or agreed upon with the Mayami cars service corp. Any damage to, or loss or theft of, a vehicle occurring prior to the Mayami cars service corp inspecting the vehicle upon return at the end of the reservation is the client’s responsibility; – If you misrepresent facts to the Mayami cars service corp pertaining to booking, use, or operation of vehicle; – If the vehicle’s interior components are stolen or damaged or the vehicle itself is stolen or damaged when the vehicle is left unlocked or running or unattended with the keys not secured during reservation period; – If you fail or refuse to communicate in good faith with the police, Mayami cars service corp, or other authorities with a full report of any accident or vandalism involving the vehicle or otherwise fail to cooperate in the investigation of any accident or vandalism; – If the vehicle is operated by anyone who has given a fictitious name, false address, or a false or invalid driver’s license, whose driver’s license becomes invalid during the reservation period, who has obtained the keys without permission of the Mayami cars service corp, or who misrepresents or withholds facts to/from the Mayami cars service corp material to the booking, use, or operation of vehicle; The client who books the reservation is responsible for any private investigation costs Mayami cars service corp deems necessary to recover a vehicle that is not returned. In addition, a $1000 case administration fee will be imposed on the client if Mayami cars service corp has to report a vehicle as stolen to law enforcement due to it not being returned. Mayami cars service corp, a hired agent of Mayami cars service corp may repossess any vehicle booked through the Services without demand, at the client’s expense, if the vehicle is not returned by the end of the reservation, is found illegally parked, apparently abandoned, or used in violation of applicable law or these Terms. If a vehicle you have booked through the Services goes missing and/or is stolen during the reservation period (or extension period), you must immediately return the original ignition key to the Mayami cars service corp, file a police report immediately after discovering the vehicle is missing or stolen, but in no event more than 12 hours after discovering it has gone missing, and cooperate fully with the Mayami cars service corp, law enforcement, and other authorities in all matters related to the investigation.No responsibility
Neither Mayami cars service corp nor any of its directors, officers, employees, servants or agents shall be liable for any loss or damage (including, without limitation, any loss or damage to property left or transported in the vehicle, any loss of life or any loss or damage arising from the installation or condition of a child seat or any other accessory in and/or on the vehicle), whether direct, indirect, consequential or otherwise arising from the rental by the client of the vehicle, including, without limitation, any defect in and/or mechanical failure of the vehicle (howsoever arising and of whatever nature) or the failure of Mayami cars service corp to detect defects in or mechanical problems with the vehicle and whether such loss or damage results from breach of contract or delict, including negligence or gross negligence or otherwise which may be suffered by the client and/or any third party and/or passenger. Mayami cars service corp, its directors, officers, employees, servants or agents are accordingly indemnified by the client or his/her estate against any claim of any nature whatsoever and howsoever arising from any damages or loss which might be instituted against them arising from or connected with or pursuant to the renting of the vehicle contemplated in these terms and conditions.Loss of use/diminished value
Client agrees to reimburse Mayami cars service corp for loss revenues for the inability of Mayami cars service corp to rent the Vehicle due the default of the client or any damage caused by clients. Loss revenue shall be calculated as the daily rental rate of the vehicle times the number of days the vehicle is out of use, due the fault of the client. Diminished value of the vehicle due to the fault of the client shall be calculated and added to the final settlement value. If client’s Insurance provider denies coverage of vehicle for any reason, the client can be held liable for three times the amount of the vehicles market value.Cancellation Policy
– See instructions for how to cancel a BOOKING.
Client Cancellation
Client may cancel their booking through our email, and the cancellation is effective immediately. Whether the Client received a full refund, a partial refund, or receives no refund depends on the circumstances. The total amount refunded will depend on when the Client cancels the booking, the length of the booking, and the booking type. The cancellation period is based on the vehicle’s time zone.Free Cancellation Period
– Until 12 hours before booking start; – 3 hours after booking if booking time is less than 13 hours before booking start; – Immidietly after booking if boking time is the less than 2 hour. If a client requests a booking modification and Mayami cars service corp accepts, that modification does not reset the free cancellation period for the booking. It remains tied to the original booking time. Clients are only eligible for a full refund if they: do not accept the vehicle, do not check in for the booking, and immediately contact Mayami cars service corp through email to report the issue;Cancellations outside the free period
-If a client wants to cancel a booking after check in, we encourage them to notify Mayami cars service corp via Email messaging as soon as possible. We’ll issue a partial refund to clients who cancel in this manner and do not fall within the free cancellation period. – For canceled booking that are longer than 2 two days, we’ll refund the client the booking price and booking fee minus the average of one day’s cost, the protection plan, any Extras, any young driver fee, and half of any delivery fee. – For canceled booking that are two days or shorter, we’ll refund the client the booking price and booking fee minus half the average of one day’s cost, the protection plan, any Extras, any young driver fee, and half of any delivery fee.Client no-show
– If a client fails to cancel and doesn’t show up for the booking within 30 minutes of the booking’s scheduled start time, it’s a client no-show. – A client who shows up to a booking with no license, with an invalid license, or who sends their additional driver in their place is also a client no-show. Mayami cars service corp will cancel client no-show booking, and we’ll issue the client a partial refund. – For no-show booking that are longer than two days, we’ll refund the guest their booking price and booking fee minus the average of two days’ cost, the protection plan, any Extras, any young driver fee, and half of any delivery fee. – For no-show booking that are two days or shorter, we’ll refund the client their booking price and booking fee minus the average of one day’s cost, the protection plan, any Extras, any young driver fee, and half of any delivery fee. – In the event Mayami cars service corp makes a good faith attempt to reschedule the booking, but both client and Mayami cars service corp are unable to agree on a satisfactory booking modification and the booking must be canceled, Mayami cars service corp will earnings as though it were a client no-show.Exceptions
-Exceptions to the client refund amounts for cancellations outside the free period and for no-shows may apply in the event of a – flight delay; – flight cancellations; – lost baggage issue ; – extenuating circumstances.No refund
There are no credits/refunds issued for early returns except when the client has submitted a booking modification request to shorten their booking and Mayami cars service corp has accepted through the Email, as defined in Mayami cars service corp Terms of serviceBooking canceled by Mayami cars service corp
In some cases, Mayami cars service corp’s trust and safety team will cancel a client’s booking. If that were to happen, Mayami cars service corp will contact the client, and issue the client a full refund. In these instances, Mayami cars service corp is available to help client rebook 24/7.Extenuating circumstances policy
We understand things happen outside your control that may force you to cancel a booking or make it impossible for you to return a vehicle at the scheduled booking end time. If you cancel less than 24 hours before the trip starts due to extenuating circumstances, we may be able to waive the cancellation fee. Remember, you can always cancel free of charge up to 24 hours before your booking starts.
Before canceling, review the sections below to see if this policy covers your circumstance. If it does, make sure you can provide any required documentation. Then contact us for help.
Documented circumstances
This policy may cover the circumstances listed below provided you submit documentation. – Death or severe illness of yourself or immediate family member. This includes spouse/partner, child, parent, legal guardian, grandparent, or sibling. Submit a death certificate, obituary, or news article naming the deceased. – Hospitalization that prevents you from being able to travel. Submit a physician statement confirming that you can’t travel due to an unexpected, serious illness or injury. – Government-mandated obligations. These include, but aren’t limited to, jury duty and military assignments. Submit a copy of the official notice for jury duty, court appearances, military deployment, or travel restrictions. – Airline travel interruptions. See more details in Mayami cars service corp’s Cancellation policy. Submit documentation from the airline showing that your flight was canceled or delayed. If your baggage was lost, provide documentation of a lost baggage delay.Undocumented circumstances
This policy may cover the circumstances listed below and don’t require documentation. – Natural disasters or severe weather incidents that impact the delivery location or location of departure. These are defined as a state of national emergency in times of a flood, hurricane, tornado, volcanic eruption, earthquake, tsunami, or mass shooting. Epidemic or pandemic diseases or illnesses as reported by the World Health Organization or the Centers for Disease Control and Prevention. Government, law enforcement, or military restrictions or advisories that impede travel to the delivery location.Policies| privacy policy
Privacy policy
Last revised: June 14, 2023
Mayami cars service corp Inc. and its subsidiaries (collectively, “Mayami cars service corp”, “we”, or “us”) care about privacy and want you to be familiar with how we collect, use, process, and disclose your personal information. This Privacy Policy describes our privacy practices in connection with our websites and applications that link to this Privacy Policy (collectively, the “Services”) and our offline interactions with you in settings where we post this Privacy Policy.
Personal information we collect
We collect three categories of personal information – personal information you give us; personal information automatically collected from your use of the Services; and personal information from third-party sources.Personal information you give us: account data, profile data, vehicle date, payment data, identity verification data, communications.
Account data. When you register for an account with us or communicate with us, we require certain personal information to open your account, such as your full name, email address, phone number and password. Profile data. We may also ask you to provide additional profile information to use certain features of the Services which may include street addresses, phone numbers, driver’s license number, date of issuance and issuing country and/or state, profile photos, employer, city, school, biography, and date of birth. Certain parts of your profile (like your profile photos, employer, city, school, and biography) are part of your profile page and will not be publicly visible to others. Vehicle data. We collect information you provide in relation to a vehicle such as vehicle listing details, reviews, and uploaded booking photos. Payment data. We collect your digital payment details, bank account or payment card numbers, and transaction information in connection with a potential or actual transaction, which may be processed and stored by one or more third party payment service providers or digital payments companies. Identity verification data. In some instances, we may collect identity verification information such as a photograph or scanned copy of a driver’s license, passport, national ID card, or payment card, last four digits of your Social Security number, social insurance number, social media account information, driver’s/motor vehicle record, insurance information, or other forms of identification information. Where we request that you withhold certain information (such as obscuring or redacting aspects of identification information), please do so. Communications. When you communicate with Mayami cars service corp, including via phone, email, or chat, or use the Services, we collect information about your communication and any information you choose to provide.Personal information we automatically collect: usage data, location data, device data, booking data, cookies and simalar technology
Usage data. We collect information about your interactions with the Services, such as the pages or other content you view, your searches, bookings you have made, how long you spent on a page or screen, sites from which you link or browse to in the Services, navigation paths between pages or screens, information about your activity on a page or screen, access time, duration of access, and other actions on the Services. Location data. When you use certain features of the Services, we may collect information about your approximate location (e.g., city/town associated with your IP address). When you opt in to use our location sharing feature, we may collect the precise location information of your mobile device. Keep in mind that most mobile devices allow you to control or disable the use of location services by any application on your mobile device in the device’s settings menu. Device data. We collect information about your computer or mobile device, such as its operating system type and version number, manufacturer and model, browser type, screen resolution, IP address, unique device identifiers, or general location information such as city, state, or geographic area. Booking data. We collect transactional information related to the trips you take through the Services, including the date and time of your booking, amounts charged, and other related booking details. Cookies and similar technology. When you access the Services, we (including companies we work with) may place small data files on your computer or other device. These data files may be cookies, clear gifs, pixel tags, e-tags, “Flash cookies”, or other local storage provided by your browser or associated applications (collectively “Cookies”). For more detailed information on our use of these technologies, please see our policy on Cookies, Web Beacons, and Similar Technologies. At this time, we do not respond to browser ‘Do-Not-Track’ signals. Personal information we collect from third-party sources. Third-party services. If you choose to log in to our Services through a third-party site or service (e.g., Apple, Facebook, or Google), the third-party service may send us information such as your registration and profile information from that service. The information we may receive varies by service and is controlled by the relevant service. By associating an account managed by a third party with your Mayami cars service corp account and authorizing Mayami cars service corp to have access to this information, you agree that Mayami cars service corp may collect, store, and use this information in accordance with this Privacy Policy. We are not responsible for how those third parties use and share your information. Please refer to the privacy policies of those third parties to understand how they use and share your personal information. Third-party in-vehicle devices. If your vehicle, or a vehicle you book through the Services, includes an in-vehicle device or system operated by a third-party service (including vehicle manufacturers), we may record information about your use of the car. These devices or systems may monitor the car’s condition, performance and operation, track fuel consumption, distance traveled, location, and other information. We and/or third-party service will be solely responsible for its use of such information but may disclose such information to us, which we will use in accordance with this Privacy Policy. Background check services. To the extent permitted by applicable laws, Mayami cars service corp may collect background information about you from public records, background check providers, or other screening services, including credit reports and information about criminal convictions or from sex offender registries. We may use your information, including your full name and date of birth, to obtain such reports. Other sources. To the extent permitted by applicable law, we may receive additional information about you, such as demographic data, fraud detection information, or data from credit bureaus and other third-party data providers. We may combine the information about you that we receive from third-party sources with other information we have about you.Age requirements for drivers
Your age and the country where your booking originates determine if you’re eligible to drive on Mayami cars service corp, if you must pay a young driver fee, and if you can book high-value vehicles.
Driving age in the United States
You must be 21 or older to book a car in the US. We apply the following additional age requirements, vehicle restrictions, and fees based on your age at the time you book a car , not the age you’ll be when the booking takes place.
You must be 21 or older to book a car with a total market value of more than $20.000
You must be 25 or older to book a car with a total market value of $45,000 to $85,000
You must be 30 or older to book a car with a total market value of more than $85,000
Additional information for young drivers in the US
If you’re 18-21, you can’t decline a protection plan
If you’re 18-20, you’ll pay a minimum Young driver fee of $50/day
If you’re 21–24, you’ll pay a minimum Young driver fee of $30/day
Policies| fees
Violation fees
Review our policies and their related fees to avoid unexpected charges.
“Additional distance fee”
If you exceed the mileage included in your booking, Mayami cars service corp can charge you an additional distance fee for each added mile driven.“Additional using”
If you’re 30 minutes or more late to return a vehicle, Mayami cars service corp can charge you for additional usage.“Claims Administration Fee”
– means an administration fee charged in all instances where a claim is processed in respect of damage, loss or theft of the vehicle;“Cleaning policy violation fee”
If you return the car in an untidy condition or resulted from irresponsible or abusive behavior, we may charge you a violation fee between $50-$500 plus an additional 3% processing fee. In some circumstances and at our full discretion, we may also remove you from Mayami cars service corp.“EV charging fee”
If you return an electric vehicle with missing electric charge, Mayami cars service corp can charge you a fee of $60 for a 0%-20% remaining charge, $30 for a 21%-50% remaining charge, and $20 for a 51%-80% remaining charge.“Empty tank inconvenience fee”
If you don’t refuel before returning a vehicle, Mayami cars service corp can charge you a $20 inconvenience fee in addition to their cost to replace the gas.“Client cancellation fee” (outside the free period)
If your booking was two days or shorter, we’ll charge you half of one day’s bokking price and booking fee. If your booking was longer than two days, we’ll charge you one full day’s booking price and booking fee. If you add delivery, we’ll charge half of any delivery fee.“Client no-show fee”
If your booking is two days or shorter, we’ll charge you 75% of one day’s booking price and booking fee. If your booking is longer than two days, we’ll charge you two days’ booking price and booking fee. If you add pickup/return, we’ll charge half of any pickup/return fee.“Indecent return fee”
Mayami cars service corp may charge you a $50 indecent return fee if you fail to respond to requests to return a vehicle, abandon a vehicle, force a booking cancellation, or for other reasons we determine.“Late return fee”
If you return a vehicle one hours or more past the booking’s scheduled end time, Mayami cars service corp can charge you a $20 fee, in addition to the cost of your additional use of the vehicle.“No smoking policy violation fee”
– Neither you nor your passengers, driver, additional driver may smoke in any vehicle subject to the terms and condition applicable at the time of the rental. If Mayami cars service corp determine a smell of smoke inside a car, any type of cigarette smoke that settled on car interior surfaces or physical evidence of smoking, Mayami cars service corp will charge you a $500 violation fee plus an additional 3% process fee and remove you from Mayami cars service corp. This is per vehicle charge. Other no smoking fees may be assessed depending on the damage caused by the smoke to the vehicle.“Processing fee”
– Reimbursement issue, we’ll charge a 3% processing fee. “Service animal and pet policy violation fee” – If you return a vehicle with an excessive amount of animal hair or if you transport a pet without permission in a vehicle not labeled as “pet friendly” Mayami cars service corp can charge you a pet cleaning fee of $150.“Traffic Fine Administration Fee”
– means an amount levied by Mayami cars service corp to administer any traffic fine(s) incurred by the Client and/or Driver and/or Additional Driver while renting the vehicle“Service animal and pet policy violation fee”
– If you return a vehicle with an excessive amount of animal or pet hair or if you transport animal(s) or pet(s) without permission in a vehicle not labeled as “pet friendly” Mayami cars service corp can charge you a pet cleaning fee of $150.Policies| security deposits
Security deposit
Mayami cars service corp’s system charges a security deposit for certain booking based on the booking details and other factors.
Security deposit costs
How much a security deposit costs varies based on your booking. If you’re required to pay a deposit, we’ll outline the cost and display it on the checkout page. We’ll process the deposit as a separate transaction from the booking cost. Review the detailed costs to find out more. Note: Be sure to add your personal insurance information at the time of booking, Mayami cars service corp can’t add it later on.Deposits for booking
$750 for Luxury Class vehicle bookings for client under the age of 30; $200 if our security system chooses your booking for a deposit; Mayami cars service corp shall be entitled in its sole and absolute discretion chooses your booking for a deposit of up to $3000 Submit your personal insurance information when prompted at the time of booking to get a $250 discount on your depositRefund security deposit
We’ll automatically refund your security deposit 80 hours after your booking ends if you meet all of the following criteria: The Mayami cars service corp hasn’t reported any vehicle damage You’ve paid any eligible reimbursement invoices Note: Once we initiate your refund, your bank or credit card company processes it according to their own timeline.Policies| refunds
Refunds
The amount and timing of a refund depends on the specifics of your circumstances.
Once Mayami cars service corp initiates a refund, you’ll need to allow extra time for your bank or payment issuer to process and return the funds to you.
Note: Only your bank can see the status of your refund once we’ve issued it on our end. Mayami cars service corp agents can’t see the status or expedite a refund. If you don’t receive your funds within 10 business days, Contact Us to request more refund documentation you can present to your bank.
Get a refund
If you chose “Get a refund” during the cancellation process, we’ll initiate your refund immediately. Once we initiate a refund to your payment method, your bank or credit card company will process it according to their own timeline. Debit cards (including Revolut): 10 business days Credit cards: 3 to 5 business days Apple Pay and Google Pay: Up to 30 days.Refunds due to unclean or unsafe vehicle
We’ll refund you in full for a vehicle you believe wasn’t cleaned and disinfected, only if you don’t accept the vehicle, don’t check in for the booking, and contact us immediately, no more than 1 hours after the scheduled booking start to receive a full refund. Exceptions to refund amounts may apply In the event of flight delay, cancellation, or lost baggage, safety issues tied to vehicle cleanliness, or other extenuating circumstances.Refunds for cancellations inside the free cancellation period
We’ll refund the full amount if you cancel during the free cancellation period — 24 hours before your booking starts or one hour after booking if you booked less than 25 hours in advance.Refunds for cancellations outside the free cancellation period
We’ll refund you in part if you cancel outside the free cancellation period depending on booking length. We’ll always refund your protection plan, any Supplementaries, and young driver fees in full. For trips two days or shorter, we’ll refund the trip price and trip fee minus half of the average of one day’s cost For trips longer than two days, we’ll refund the trip price and trip fee minus the average of one day’s costPolicies| No smoking policy
Policy
All vehicles on Mayami cars service corp are non-smoking vehicles.
Mayami cars service corp prohibits clients, their passengers,driver, additional drivers from smoking in any vehicle listed on Mayami cars service corp
and Mayami cars service corp provide clients with a smoke-free vehicle.
Clients, driver, additional driver and their passengers may not smoke in any vehicle, even if they believe a previous client may have done so.
Mayami cars service corp’s no smoking policy covers the use of, but isn’t limited to, any tobacco or tobacco-related products, marijuana or marijuana substitutes, e-cigarettes, or personal vaporize
Clients asserts he has received the vehicle without smell of any cigarette, tobacco or tobacco-related products, marijuana or marijuana substitutes, e-cigarettes, or personal vaporize, if at check-in the client didn’t report the issue Mayami cars service corp immediately to avoid being held responsible.
Violations
Neither you nor your passengers, driver, additional driver may smoke in any vehicle subject to the terms and condition applicable at the time of the rental. If Mayami cars service corp determine a smell of smoke inside a car, any type of cigarette smoke that settled on car interior surfaces or physical evidence of smoking, Mayami cars service corp will charge you a $500 violation fee plus an additional 3% process fee and remove you from Mayami cars service corp. This is per vehicle charge. Other no smoking fees may be assessed depending on the damage caused by the smoke to the vehicle. You may also find these helpful:- Violation fees
Payment
Payment method
To book a car on Mayami cars service corp, you must have a current, eligible payment card listed on rental agreement or/and on your account. We accept credit and debit cards but don’t accept prepaids cards.Verifying your payment card
When you request to book a car, we send your payment card information to your bank. Your bank accepts or denies the transaction. If we’ve prevented you from booking a car because of a problem with your card, it’s likely due to one of these reasons: – You’re using a prepaid card that we don’t accept. – Your billing address is incorrect. We process the billing address and card number exactly as you enter it. Then your bank determines whether they can verify the card. A problem with an address is the most common verification issue. Some banks are very particular about the address format. Check your billing statement or call your bank to get the exact address format for your card. If the problem is with your zip code, try any previous addresses or try the bank’s zip code. ‘ – Your payment method issuer or bank has placed a hold on your card. Whatever the case, we can’t verify or accept a card if your bank denies the transaction. If we can’t verify or accept your card, we recommend that you contact your card issuer for further details. Or you can enter a different payment method following the instructions below. All payments are due on demand, (unless otherwise agreed in writing by Mayami cars service corp). All charges payable by the Client shall be payable by credit card, debit card or in cash of the Rental Period and/or Mayami cars service corp requires all or any of the charges to be prepaid in advance. In the event where a Client chooses to pay cash for a rental, the Client will not be entitled to set-off or withhold payment of any amounts due in terms of this agreement for any reason whatsoever. If Mayami cars service corp has agreed to accept payment from the Client by credit card, debit card or charge card specified in the agreement, the Clients’s signature of this agreement will constitute irrevocable authority for Mayami cars service corp to obtain authorization and/or payment. The signature will also constitute irrevocable authority for the issuer of the card to debit him with the total amount due to Mayami cars service corp including but not limited to any Damages and/or Loss suffered by Mayami cars service corp. In the event that the Client returns the vehicle to Mayami cars service corp prior to the termination of the Rental Period as specified hereof, the Client will pay the usual rates and charges applicable to the Rental Period and the rates and charges for the full Rental Period and/or miles actually occurred. In the event of an incident and/or if the vehicle is stolen and/or lost, the amount of the Damages and/or the Total Loss as suffered by Mayami cars service corp is payable by the Client immediately on demand by Mayami cars service corp or its duly authorized representative. The Client shall be obliged to accept the quotation for repairs as proof of quantum for the Damages caused to the vehicle. Damages in excess of $15,000.00 will be supported by an independent assessor’s report. The Client by signing the rental agreement, accepts full responsibility for the damages incurred for which he/she is liable. The Client agrees that if payment is to be made by credit card and debit card, his/her signature on the rental agreement shall constitute authority to debit his/her credit card and debit card for the total amount due including his/her full liability for any damages incurred. If any amount is not paid on due date, Mayami cars service corp may without prejudice to any rights it may have, charge interest on the overdue amount at the applicable prescribed legal rate or prime as charged by Bank of America plus 5%, whichever is the higher, and in the sole discretion of Mayami cars service corp. A certificate of any director, manager or accountant of Mayami cars service corp as to any amount owed by the Client to Mayami cars service corp shall constitute prima facie proof of that amount.Protection
Our protection plans for Clients do not cover interior damage or mechanical damage
— you’re responsible for repair or replacement, as well as Related Costs, for interior damage or mechanical damage occurring during the rental period. Normal wear and tear to the interior or mechanical breakdowns not caused by your neglect or abuse, are not your responsibility. The limitation of financial responsibility available under the Standard, Minimum, Maximum plans doesn’t apply to interior damage or mechanical damage.
Minimum option:
Under the Minimum plan, the amount that the Client is liable to pay out of their own pocket for Physical Damage (other than Mechanical or Interior Damage) to the Vehicle during the Rental period, plus Related Costs such as claims administrative fees and appraisal costs (and after exhaustion of any other applicable insurance), is contractually limited to $3,000
Standard plan:
Under the Standard plan, the amount that the Client is liable to pay out of their own pocket for Physical Damage (other than Mechanical or Interior Damage) to the Vehicle during the Rental period, plus Related Costs such as claims administrative fees and appraisal costs (and after exhaustion of any other applicable insurance), is contractually limited to $1000.
Maximum plan:
Under the Standard plan, the amount that the Client is liable to pay out of their own pocket for Physical Damage (other than Mechanical or Interior Damage) to the Vehicle during the Rental period, plus Related Costs such as claims administrative fees and appraisal costs (and after exhaustion of any other applicable insurance), is contractually limited to $0.
Minimum, Standart, Maximum are not insurance, are optional, and may duplicate other coverage that you have. If you purchase Standart or Minimum, we waive your responsibility for the portion of damage to or loss of the Vehicle that is stated on the Rental Agreement.
We will not waive your responsibility, even though you purchased Maximum, Standart or Minimum, if you gave us false, fraudulent or misleading information prior to the rental or during the rental, and we would not have rented the Vehicle to you or extended the rental period, if we were given true information; or if you fail to notify us and the police of an accident, theft or vandalism involving the Vehicle, or if damage to or loss of the Vehicle is the result of a prohibited use, including damage or loss that:
• is caused by anyone who is not authorized by Mayami cars service corp to drive;
• is caused by anyone under the influence of a drug or alcohol;
• occurs while the Vehicle is used during the commission of a felony or other crime, other than a minor traffic violation;
• occurs while carrying persons or property for hire, while pushing or towing anything, during any race, speed test or contest, or while teaching anyone to drive;
• results from carrying dangerous, hazardous, or illegal material;
• results from use of the Vehicle outside the state of Florida;
• is caused by driving on unpaved roads;
• occurs while transporting more persons than the Vehicle has seat belts, while carrying persons outside the passenger compartment, or while transporting children without approved child safety seats as required by law;
• occurs when the odometer has been tampered with or disconnected;
• occurs when the Vehicle’s fluid levels are low, or it is otherwise reasonable to expect you to know that further operation would damage the Vehicle;
• is caused by carrying anything on the roof, trunk or hood of the Vehicle, or by inadequately secured cargo inside the Vehicle, or by an animal transported in the Vehicle;
• occurs when the Vehicle is unlocked, or the keys or key fob are lost, stolen or left in the Vehicle when not operating it;
• is caused, where applicable, by anyone who lacks experience operating a manual transmission;
• results from failure to allow sufficient height or width clearance;
• results from your willful, wanton or reckless act or misconduct;
• results from fueling with a type of fuel improper for the specific Vehicle; or
• results from driving or operating the Vehicle while using a hand-held wireless communication device or other device that is capable of receiving or transmitting telephonic communications, electronic data, mail or text messages while not in a hands-free mode. In the event of a loss due to theft of the Vehicle, we will not waive your responsibility for the loss unless you return to us all the Vehicle keys or ignition devices including, without limitation: tires, tools, equipment, accessories and documents in, we gave you at the time of rental.
Prohibited uses
Where permitted by law, the following, in addition to the prohibitions listed below and in the Protection section, unless granted permission by Mayami cars service corp, shall be considered prohibited uses of the Vehicle (“Prohibited Uses”):
• By anyone without first obtaining ABC AUTOCRAS’s written consent;
• By anyone who is not a qualified and licensed driver;
• To carry persons or property for hire, livery, On-Demand service, or Transportation Network Company (Uber, Lyft, etc.);
• To propel or tow any vehicle, trailer or other object;
• In any race, test or contest;
• For any illegal purpose or in the commission of a crime;
• To instruct an unlicensed person in operation of vehicle;
• If the vehicle is obtained from Mayami cars service corp by fraud or misrepresentation;
• To carry persons other than in the passenger compartment of the Vehicle;
• Loading the vehicle beyond its rated capacity;
• While under the influence of alcohol or other intoxicants such as drugs or narcotics or under any other physical or mental impairment which
adversely affects the driver’s ability to operate the Vehicle;
• Intentionally causing damage to or loss of the Vehicle;
• On other than a paved road or graded private road or driveway;
• In an unsafe, reckless, grossly negligent, or wanton manner. Violating a traffic law or receiving a ticket in an accident is not
automatically a violation of this provision, but may be an indication that a violation of this provision has occurred;
• Younger than the minimum age set forth in Rental agreement; and
• Driving the Vehicle outside of the Geographic area provided in the Rental Information on abcautocars.com and on Rental Agrement.
Prohibited use of the Vehicle violates this agreement, voids all liability and other insurance coverage (where permitted by law), makes Vehicle subject to immediate recovery by Mayami cars service corp, and makes you responsible for all loss of or damage to or connected with the Vehicle, regardless of the cause, including but not limited to Mayami cars service corp’s expenses, including loss of use.
In connection with your use of or access to the Services, you agree that you will not, nor advocate, encourage, request, or assist any third party to. Violate any law, Breach, violate, and/or circumvent any local, state, provincial/territorial, regional, or national law or other law or regulation, or any order of a court, including, without limitation, airport regulations and tax regulations, licensing or registration requirements, or third-party rights. Post false, inaccurate, misleading, defamatory, or libelous content. Infringe, reproduce, perform, display, distribute, reverse engineer, or prepare derivative works from content that belongs to or is licensed to Mayami cars service corp, or that comes from the Services and belongs to another Mayami cars service corp user or to a third party, including works covered by any copyrights, trademark, patent, or other intellectual property, privacy, publicity, moral, or contractual rights, except with prior express written permission of Mayami cars service corp. Dilute, tarnish, or otherwise harm the Mayami cars service corp brand in any way, including:through unauthorized use of the Services and/or user content; Registering and/or using “Mayami cars service corp” or derivative terms in domain names, trade names, trademarks, or otherwise; Registering and/or using domain names, trade names, trademarks, social media account names, or other means of identification that closely imitate or are confusingly similar to Mayami cars service corp domains, trademarks, taglines, promotional campaigns, or Mayami cars service corp and/or user content; Provide or submit any false or misleading information, including: False name, date of birth, driver’s license details, payment method, insurance, or other personal information; in relation to a claim; By registering for a Mayami cars service corp Account on behalf of an individual other than yourself; Impersonating any person or entity, or falsifying or otherwise misrepresenting yourself or your affiliation with any person or entity; Fail to honor your commitments, including: Fail to pay fees, penalties, or other amounts owed to Mayami cars service corp; Fail, as either a Client to timely deliver, make available, or return any vehicle and optional Extras, unless you have a valid reason; Use the Services to find a car, and then complete a transaction partially or wholly independent of the Services, for any reason including but not limited to circumventing the obligation to pay any fees related to the provision of the Services by Mayami cars service corp (aka, gray market transactions, which do not necessarily require the exchange of money); Transfer your Mayami cars service corp Account and/or user ID to another party without our consent; Leave a vehicle unlocked or running with the keys inside, except where instructed to do so directly by Mayami cars service corp in certain limited circumstances; Harm or threaten to harm employees of Mayami cars service corp, including: Engage in physically or verbally abusive or threatening conduct; Use the Services to transmit, distribute, post, or submit any information concerning any other person or entity, including without limitation, photographs of others without their permission, personal contact information, payment method details, or account numbers; Treat anyone differently based on the way they look, who they love, what they believe, how they self-identify, where they are from, or when they were born. Discrimination of any kind is not tolerated in the Mayami cars service corp community; Sue or assert legal claims against Mayami cars service corp in any manner prohibited or waived by these Terms; Use the Services for your own unrelated purposes, including to: Commercialize any content found on the Services or software associated with the Services, including reviews; Recruit or otherwise solicit any user to join third-party services or websites that are competitive to Mayami cars service corp, without our prior written approval; Interfere with the operation of the Services, including by: Using the Services in connection with the distribution or posting of unsolicited commercial messages (e.g., spam); Distributing viruses or any other technologies such as cancel bots, Trojan horses, harmful code, flood pings, denial-of-service attacks, backdoors, packet or IP spoofing, forged routing or e-mail address information, or similar methods or technology that may disrupt or interfere with the operation or provision of the Services, or harm Mayami cars service corp or the interests or property of others;Bypassing robot exclusion headers, interfering with the working of the Services, or imposing an unreasonable or disproportionately large load on our infrastructure; Systematically retrieving data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, directory, or the like, whether by manual methods, or through the use of bots, crawlers, spiders, or otherwise; Using, displaying, mirroring, or framing the Services or any individual element within the Services, the Mayami cars service corp name, any Mayami cars service corp trademark, logo, or other proprietary information, or the layout and design of any page or form contained on a page in the Services, without the express written consent of Mayami cars service corp; Accessing, tampering with, or using non-public areas of the Services, our computer systems, or the technical delivery systems of our service providers; Attempting to probe, scan, or test the vulnerability of any of our system or network or breach any security or authentication measures; Avoiding, bypassing, removing, deactivating, impairing, descrambling, or otherwise circumventing any technological measure implemented by Mayami cars service corp or any of our service providers or any other third party (including another user) to protect the Services; Forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting, or in any way using the Services to send altered, deceptive, or false source-identifying information; Attempting to decipher, decompile, disassemble, or reverse engineer any of the software used to provide the Services; Endeavoring to circumvent a suspension, termination, or closure of your Mayami cars service corp Account or the account of another Mayami cars service corp user, including, but not limited to, creating a new Mayami cars service corp Account or listing vehicles affiliated with or registered to a Mayami cars service corp Account holder that has been suspended, terminated, or closed;
Charges and Costs
How much a booking costs depends on the vehicle you choose, the protection plan you purchase, whether you add any equipment, and more.
We’ll show you an itemized list(“Price Summary”) on the checkout screen before you submit your booking request.
You will pay us at or before the conclusion of this rental, or on demand, all charges due us under this Agreement, including the charges and fees shown on the Face Page and:
• a mileage charge based on our experience if the odometer is tampered with;
• any taxes, surcharges or other government-imposed fees that apply to the transaction;
• all expenses we incur locating and recovering the Vehicle if you fail to return it, return it to a location or office other than the location or office identified by us, or if we elect to repossess the Vehicle under the terms of this Agreement;
• all costs including pre- and post-judgment attorney fees we incur collecting payment from you or otherwise enforcing or defending our rights under this Agreement;
• a reasonable fee not to exceed $500 to clean the Vehicle if returned substantially less clean than when rented or if there is evidence of smoking or vaping in our Vehicle, other fees may be assessed depending on the damage caused by the smoke to the vehicle;
• towing, impound, storage charges, forfeitures, court costs, penalties and all other costs we incur resulting from your use of the Vehicle during Rental Period; and
• where permitted, airport facility fees and/or concession recovery fees (which may be charged as a percentage of any fee due under this Agreement), vehicle license recovery fees, other fees and surcharges . Special rental rates, vehicle category upgrades or any equipment or services provided to you free of charge only apply to the initially agreed upon Rental period: If you return the Vehicle after the Due-In Date, you may be charged the standard rates for each day (or partial day) after the Due-In Date, which may be substantially higher than the rates for the initially agreed Rental period. You also may be charged the standard fees for each day (or partial day) after the Due-In date for any equipment or services provided to you without charge for the initially agreed upon Rental period. You will not receive a refund of prepaid amounts if you return the Vehicle before the Due-In Date. All Charges are subject to a final audit. If errors are found, you authorize us to correct the Charges with your payment card issuer.
You hereby authorize Mayami cars service corp to charge to the credit card(s) and/or debit card(s) that was provided to ABC AUOTOCARS all amounts owed under this agreement for advance deposits, incremental authorizations/ deposits, and any other amounts owed, as well as payments refused by a third party to whom billing was directed. You also authorize Mayami cars service corp to re-initiate any charge to your card(s) that is dishonored for any reason.
If a reservation is for a period in excess of twenty-eight (28) consecutive days, such reservation shall be governed by the following.
Such reservation shall consist of consecutive rentals for individual terms of no more than twenty-eight (28) days each (“Rental Period”), but consecutively lasting for a period of time equal to the reservation period (“Long Term Reservation Period”). Each Rental Period is a separate rental, distinct from any other Rental Period during the Long Term Reservation Period. Subsequent Rental agreements will be sent to You via email. You must review, electronically sign, and provide the Vehicle’s current mileage for each subsequent Rental agreement. You acknowledge that a separate authorization equal to the Rental agreement’s gross total plus the security deposit will be processed for every Rental agreement in the Long Term Reservation Period. Further, if the authorization fails, You will be required to provide a different payment method. Mayami cars service corp representative will contact You via phone call and email for three consecutive days, or until You are reached, or You contact Mayami cars service corp back. The first two days, You will be informed about the failed authorization. On the third day of no response, You will be informed the vehicle must be returned at a Mayami cars service corp location within 24 hours. Otherwise, the Vehicle will be considered overdue and the overdue process will commence. Each rental during the Long Term Reservation Period will be charged the same time and mileage rate as set forth in the reservation for the initial Rental Period. You acknowledge that at any time You agree to a revised agreement, such revised agreement will govern each remaining Rental Period.